Terms of service

13TH GALLERIA — TERMS OF SERVICE

Effective Date: September 1, 2026

This website, 13thgalleria.com, is operated by 13th Galleria, LLC (“we,” “us,” or “our”). These Terms of Service govern your use of our website and purchases from our store. Please read them carefully before placing an order.

1. Website Use

You must be legally able to enter into a binding agreement or use this website under the supervision of a parent or legal guardian. You agree to provide accurate information and not use our website for unlawful activities, fraudulent transactions, or actions that interfere with its operation or security.

2. Product Information

We aim to display accurate product descriptions, measurements, colors, and images. Colors may appear differently depending on your screen. Washes, distressing, and other finishes may vary slightly between garments where described as part of the product’s design.

Please review all product details and size charts before purchasing. These variations do not excuse defective items or products that materially differ from their descriptions.

3. Pricing and Payment

Prices are displayed in the currency identified on our website. Applicable taxes and shipping charges will be shown at checkout before you submit your order.

By submitting payment, you confirm that you are authorized to use the selected payment method. Prices and promotions may change for future purchases without notice.

4. Orders and Availability

Orders are subject to payment verification and product availability. An order confirmation acknowledges that we have received your order.

We may decline or cancel an order because of unavailable inventory, suspected fraud, payment issues, or a material pricing or listing error. If we cancel an order after collecting payment, we will notify you and refund the amount paid for the canceled items, including applicable taxes and shipping charges.

We will not charge a higher price or substitute a different product without your agreement.

5. All Sales Final

All sales are final, except where required by applicable law or expressly stated otherwise in our Return & Refund Policy.

We do not accept returns, exchanges, or refunds for change of mind, incorrect size selection, or personal preference. This applies to full-price items, sale items, and preorders.

Please review your selected items, sizes, and order details before completing your purchase.

6. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, contact llc13thgalleria@gmail.com promptly with your order number, a description of the issue, and clear photos.

We will review the issue and arrange an appropriate replacement, refund, or other resolution. Please contact us for instructions before returning merchandise. Nothing in these Terms limits remedies available under applicable law.

7. Cancellations and Order Changes

We do not accept cancellation requests due to a change of mind once an order has been placed, except where required by law.

If you need to correct an order detail or shipping address, contact us immediately. We cannot guarantee changes once fulfillment has begun.

8. Shipping and Delivery

Shipping timeframes are provided on the applicable product page, at checkout, or in our Shipping Policy. Processing time and carrier transit time are separate unless expressly stated otherwise.

If we cannot ship within the promised timeframe, we will notify you and provide any required options to agree to the delay or cancel for a refund.

You are responsible for providing a complete and accurate delivery address. If your package is missing, damaged in transit, or marked delivered but not received, contact us so we can investigate and assist with a resolution. These Terms do not remove any rights you have concerning delivery or nonreceipt.

9. Preorders

Products identified as preorders are not available for immediate shipment. Review the estimated shipping timeframe and any product-specific preorder terms before purchasing.

If the shipping timeframe changes, we will communicate the delay and provide cancellation or refund options as required by law.

10. Promotions and Discount Codes

Promotions are subject to their stated conditions and expiration dates. Discount codes cannot be combined unless expressly permitted. Changes to a promotion will not alter an order already accepted under that promotion.

11. Intellectual Property

Website content, including original designs, logos, photographs, graphics, and text, belongs to 13th Galleria, LLC or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, sell, distribute, or commercially use this content without permission, except as permitted by law.

12. Third-Party Services and Links

Our website may use third-party services for functions such as payment processing and delivery, and may contain links to external websites. Those providers may have their own terms and privacy policies.

We do not control external websites. Using third-party services does not remove our responsibilities to you under applicable law.

13. Privacy

Our Privacy Policy explains how we collect, use, and share personal information. Please review it before submitting information through our website.

14. Liability

To the extent permitted by law, we are not liable for indirect or consequential losses arising from your use of our website or purchase of our products.

This limitation does not exclude liability for fraud, willful misconduct, gross negligence, or any liability that cannot legally be excluded. Nothing in these Terms limits mandatory warranties, refund rights, or other consumer protections.

15. Applicable Law

These Terms are subject to applicable law, including any mandatory consumer protections that apply in your place of residence.

16. Changes to These Terms

We may update these Terms by posting a revised version with a new effective date. Updates apply prospectively and will not retroactively change the terms of an existing purchase without your agreement.

17. Severability

If any provision is found unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

18. Contact Information

13th Galleria, LLC
Email: llc13thgalleria@gmail.com
Website: 13thgalleria.com